VAS

If clients are happy with your work, they are likely to consider you for other projects because they trust you, they know you’re web savvy, and you already have a handle on their businesses. We at Encap Technologies often our customers services, such as managing e-mail marketing campaigns, creating various reports, and updating online stores and other value for working and develop a long-term relationship that benefits everyone.

Some of the key services provided by us are:

Analytics Interpretation and Reporting
We designed the site with web analytics code in place and the site usage is being tracked. But it takes a lot of the client’s time to review the analytics and, most importantly, interpret what it means. It can be beneficial for the clients to have someone who understands the data create reports, interpret them, and make suggestions for site improvements based on the data.

Competition Monitoring
Regardless of the industry, we keep an eye on competitors’ websites to stay up to speed with what they’re doing, especially if it can impact the client’s business.

HTML E-mail Template Design
We created the same look and feel as the website, as and when the clients are interested in sending sends e-mail marketing messages.

Blog Customization/Management
Blogs are another area where we help our client carrying over the same look that you created for their website. Beyond the customization and setup, we provide an opportunity of blog management services for our clients, where they publish posts, manage comments, add the blog to directories and promote linking.

 Pay-Per-Click Campaign Management
This is another area that requires a lot of work on the client’s part. If the client doesn’t have dedicated marketing support and we have experience with PPC campaigns, which is  a great way to give our clients more value, and save them time.

 Sales Presentation Development
We also offer visual aid during sales presentations. This gave the sales people an offline solution, plus a leave-behind for prospects.

 Usability Testing
After the site is live - or before the work begins in the case of a redesign — we make a sense to get input from the client’s customers and target audience. We also manage usability testing by creating and compiling surveys, managing one-on-one interviews, and reporting the feedback to our client.

What other types of services do you expect from a company in order to keep the relationship going in between design projects, contact us, we may give your company a new beginning.